Quality Policy

At Estancia Los Lagos, we are committed to ensuring customer satisfaction in both the domestic and international markets by fractionating oil under the highest standards of quality, safety, and food hygiene. Our policy is based on the following core pillars:

1. Customer Focus

We strive to understand and meet our customers’ requirements and expectations, ensuring the delivery of safe, reliable, and high-quality products in compliance with applicable national and international regulations.

2. Efficient Process Management

We implement a management system based on continuous improvement, optimizing our oil fractionation, packaging, and distribution processes to ensure efficiency, traceability, and compliance with industry standards.

3. Risk Management

We identify and mitigate risks associated with our operations, both in terms of quality and food safety, ensuring the minimization of potential negative impacts.

4. Team Commitment

We promote a quality-driven culture among our team members by providing ongoing training and fostering a safe, responsible, and excellence-oriented work environment.

Our commitment to the ISO 9001:2015 Quality Management System is the foundation of our competitiveness and sustainable growth, allowing us to offer products that meet market demands and strengthen customer trust.

Estancia Los Lagos

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